Shipping policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times:

• International: 5–14 business days

Please note: delivery times may be subject to delays due to customs processing, weather conditions, or high seasonal volume.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method. Free shipping may be offered on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

Customs & Duties

International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Lenzano is not responsible for any additional charges incurred during shipping.

Missing or Delayed Orders

If your order is delayed or hasn’t arrived within the estimated time frame, please contact us at info@lenzano.com and we’ll be happy to assist you.